Thursday, September 23, 2010

If Disney Ran Your Hospital

Occupational therapist, Iris Kimberg discusses how all health care administrators and providers should improve hospital stays by fostering the best behavior in staff and best emotional experience for patients. She recommends learning how by reading "If Disney Ran Your Hospital: 9 1/2 things You Would Do Differently" by Fred Lee. One premise of the book is that quality service- a pillar of the Disney experience can apply to a hospital setting. Read more at: